ReadinessAI Privacy Policy

Effective date: 1st January 2026
Contact: info@readinessai.io

1. Who we are (Controller)

ReadinessAI is operated by a UK sole trader and is the data controller for personal data processed through the Service.

Email: info@readinessai.io
ICO status: Applying/registered with the UK Information Commissioner's Office (ICO).
ICO application reference: C1859969.

2. What we collect

We collect the following categories of personal data:

A. Account and identity data

• Name (if provided)
• Email address
• Password (stored as a secure hash if you use email/password)
• Identifiers/tokens from third-party sign-in providers (for example, Google sign-in if enabled)

B. Profile and preferences

• Selected sector(s) and career(s)
• Selected difficulty level(s) and progress
• Website preferences and settings

C. Knowledge Tests and performance data

• Answers to technical and soft skills tests
• Pass/fail results and progress history
• Feedback shown
• Readiness Score and score breakdowns

D. Peer Benchmarking data

• Your scores and performance metrics used to generate benchmarking comparisons
• Aggregated peer statistics (for example, averages by sector, career, or level). Aggregated statistics do not identify individuals.

E. Goal setting and journaling data

• Goals you create and progress tracking data
• Journal entries and notes you choose to save

F. Technical, usage, and device data

• IP address and basic device/browser information (such as browser type and version)
• Website logs (timestamps, pages viewed, actions taken)
• Security events and error reports
• Cookies or similar identifiers where used (see Section 11)

G. Communications

• Messages you send to support
• Email preferences and opt-in choices

3. How we use your data

We use personal data to:

• create and administer your account;
• provide Careers browsing, Knowledge Tests, Readiness Scores, feedback, dashboards, and progress views;
• provide Peer Benchmarking using aggregated statistics;
• enable Goal Setting and Journaling features and store your entries;
• personalise your experience (for example, showing selected careers or progress);
• maintain security, prevent abuse, detect fraud, and troubleshoot;
• improve the Service (including question quality and website performance);
• communicate with you about service updates, security notices, and support requests;
• send marketing emails only where you opt in (unsubscribe anytime).

4. Lawful bases for processing (UK GDPR and GDPR)

Where UK GDPR/GDPR applies, we rely on:

• Contract: to provide the Service you request (account, tests, scoring, benchmarking, goals, journaling).
• Legitimate interests: to secure, maintain, and improve the Service, prevent fraud/abuse, and understand usage patterns.
• Consent: for optional marketing and, where applicable, certain cookies or similar technologies.

5. Peer Benchmarking and aggregation

Peer Benchmarking compares your performance to aggregated peer statistics. We do not display other users' identities or individual results. Benchmarking outputs may change as more users contribute data.

6. Journaling and sensitive personal data

Journaling is optional. Please avoid entering sensitive personal data (for example, health, religious beliefs, sexuality, or precise location). If you choose to include sensitive information, you acknowledge you are choosing to store it so the journaling feature can function.

7. Sharing your data

We do not sell your personal data. We may share data with:

A. Service providers (processors)

Trusted vendors that help operate the website and Service (for example, hosting, authentication, analytics, error monitoring, email delivery, and customer support). They process data only on our instructions and to provide services to us.

B. Legal and safety

Where required by law, to enforce our Terms, protect rights and safety, investigate fraud/security incidents, or respond to lawful requests.

C. Business transfers

If ReadinessAI is sold or reorganised, personal data may be transferred as part of that transaction, subject to appropriate safeguards.

8. International users and cross-border transfers

ReadinessAI may be accessed globally. Data may be processed in the UK and other countries where providers operate. Where UK GDPR/GDPR applies and data is transferred internationally, we use appropriate safeguards recognised under applicable law.

9. Retention

We retain personal data as long as necessary to provide the Service and for legitimate business purposes. You may request deletion of your account by contacting info@readinessai.io. Some limited data may be retained for legal, security, fraud-prevention, or backup purposes.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, and port your personal data, and to withdraw consent for marketing.

To exercise rights, contact info@readinessai.io. We may need to verify your identity.

11. Cookies and similar technologies

ReadinessAI may use cookies or similar technologies on the website for:

• Strictly necessary purposes (for example, maintaining sessions and keeping you signed in)
• Preferences (remembering settings)
• Analytics (understanding usage and improving performance)
• Security (fraud prevention and protecting accounts)

Where required by law, we will provide cookie choices and obtain consent for non-essential cookies. You can also control cookies through your browser settings, but disabling cookies may affect website functionality.

12. Automated decision-making

ReadinessAI generates Readiness Scores and feedback based on your inputs and activity. These outputs are for learning and self-development and are not intended to produce legal or similarly significant effects. Do not use ReadinessAI as the sole basis for employment, admissions, or selection decisions.

13. Children

ReadinessAI is not intended for children under 13. If you believe a child under 13 has provided personal data, contact info@readinessai.io and we will take appropriate steps.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify you (for example, a notice on the website or by email). Continued use after the effective date means you accept the updated Policy.

15. Contact

Privacy questions and requests: info@readinessai.io